Privacy Policy

Last Updated: February 3, 2026

Welcome to Two Spreads ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.twospreads.com and make purchases from our store.

Please read this privacy policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Make a purchase or place an order
• Subscribe to our newsletter or marketing communications
• Participate in surveys, promotions, or contests
• Contact us with questions or comments

The personal information we collect may include:

• Contact Information: Name, email address, phone number, shipping address, billing address
• Account Information: Username, password, and other account credentials
• Payment Information: Credit card details, billing information (processed securely through our payment processors)
• Order Information: Purchase history, product preferences, delivery details
• Communication Information: Information you provide when contacting customer service or through reviews and feedback

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activities, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and Fulfill Orders: Process your purchases, send order confirmations, and deliver products
• Manage Your Account: Create and maintain your account, and provide customer support
• Communicate With You: Send transactional emails, respond to inquiries, and provide customer service
• Marketing and Promotions: Send newsletters, promotional offers, and marketing communications (with your consent)
• Improve Our Services: Analyze usage patterns, conduct research, and enhance our website and product offerings
• Prevent Fraud: Detect, prevent, and address technical issues, fraud, and illegal activities
• Legal Compliance: Comply with legal obligations and enforce our terms and conditions

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business, including:

• Payment Processors: To process payments securely (e.g., Shopify Payments, Stripe, PayPal)
• Shipping Partners: To fulfill and deliver orders (e.g., USPS, FedEx, UPS, DHL)
• Email Service Providers: To send marketing and transactional emails (e.g., Klaviyo, Mailchimp)
• Analytics Providers: To analyze website usage (e.g., Google Analytics, Shopify Analytics)
• Customer Service Tools: To provide customer support (e.g., Zendesk, Gorgias)

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Keep you logged in to your account
• Understand how you use our website
• Personalize content and advertisements
• Analyze website performance and improve functionality

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand website usage and performance
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure payment processing through PCI-DSS compliant providers
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a portable format

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of access, correction, erasure, and restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Legal and regulatory requirements
• Our legitimate business interests

8. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and payment processors. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We take appropriate measures to ensure your information receives adequate protection, including:

• Using standard contractual clauses approved by relevant authorities
• Ensuring service providers comply with applicable data protection frameworks
• Implementing appropriate security measures

11. Marketing Communications

With your consent, we may send you marketing communications about our products, special offers, and promotions. You can opt-out at any time by:

• Clicking the "unsubscribe" link in our emails
• Updating your account preferences
• Contacting us directly

Please note that even if you opt-out of marketing communications, we may still send you transactional emails related to your orders and account.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification (if you have an account)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

---

This Privacy Policy is part of our Terms of Service. By using our website, you acknowledge that you have read and understood this Privacy Policy.

© 2026 Two Spreads. All rights reserved.