Terms of Service
Terms of Service
Last Updated: February 3, 2026
Welcome to Two Spreads. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using www.twospreads.com, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
1. Acceptance of Terms
By accessing and using Two Spreads' website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the revised Terms.
2. Use of Our Services
Eligibility
You must be at least 18 years old to use our services and make purchases. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
Account Registration
To access certain features of our services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized access or security breach
Prohibited Uses
You agree not to use our services for any unlawful purpose or in any way that:
- Violates any applicable laws or regulations
- Infringes on the rights of others
- Involves the transmission of harmful code, viruses, or malware
- Attempts to gain unauthorized access to our systems
- Interferes with or disrupts our services or servers
- Engages in fraudulent activities or misrepresentation
- Harasses, abuses, or harms other users
3. Products and Pricing
Product Information
We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, pricing, or other content on our website is accurate, complete, reliable, current, or error-free.
Pricing
All prices are displayed in the applicable currency and are subject to change without notice. We reserve the right to:
- Modify prices at any time
- Correct pricing errors
- Limit quantities available for purchase
- Discontinue products at any time
Prices do not include applicable taxes, duties, or shipping charges unless otherwise stated. You are responsible for all applicable taxes and fees.
Availability
Product availability is subject to change. We reserve the right to limit the quantity of items available for purchase and to discontinue products at any time without notice.
4. Orders and Payment
Order Acceptance
Your order is an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including:
- Product availability
- Errors in product or pricing information
- Payment authorization issues
- Suspected fraudulent activity
Order confirmation does not constitute acceptance of your order. Acceptance occurs when we ship your order or provide you with access to digital products.
Payment
We accept payment through various methods as displayed on our website. By providing payment information, you represent and warrant that:
- You have the legal right to use the payment method
- The information you provide is accurate and complete
- You will pay all charges incurred
Payment must be received before we process your order. We use secure third-party payment processors and do not store your complete payment information on our servers.
5. Shipping and Delivery
Shipping costs and delivery times vary based on your location and selected shipping method. Estimated delivery times are provided for reference only and are not guaranteed.
Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.
International orders may be subject to customs duties, taxes, and fees imposed by the destination country. You are responsible for all such charges.
6. Returns and Refunds
We want you to be satisfied with your purchase. Our return and refund policy includes:
Return Period
You may return most products within 30 days of delivery for a refund or exchange. Products must be:
- Unused and in original condition
- In original packaging with all tags attached
- Accompanied by proof of purchase
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods and food products
- Products that have been opened, used, or tampered with
- Custom or personalized items
- Digital products after download
- Sale or clearance items (unless defective)
Refund Process
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5-10 business days. You are responsible for return shipping costs unless the product is defective or we made an error.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Two Spreads or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, duplicate, copy, or resell any part of our website or services
- Use our trademarks, logos, or branding without permission
- Create derivative works based on our content
- Frame or mirror any content from our website
8. User Content
If you submit reviews, comments, photos, or other content to our website, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, reproduce, modify, publish, and distribute such content in any media.
You represent and warrant that:
- You own or have the necessary rights to the content you submit
- Your content does not infringe on any third-party rights
- Your content is not defamatory, obscene, or otherwise objectionable
We reserve the right to remove any content that violates these Terms or that we deem inappropriate.
9. Disclaimers and Limitation of Liability
Disclaimer of Warranties
OUR SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
- Implied warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy, reliability, or availability of our services
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TWO SPREADS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
10. Indemnification
You agree to indemnify, defend, and hold harmless Two Spreads, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of our services
- Your violation of these Terms
- Your violation of any rights of another party
- Your content or submissions
11. Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions.
Dispute Resolution Process
If you have any dispute with us, you agree to first contact us at love@twospreads.com and attempt to resolve the dispute informally.
Jurisdiction
You agree to submit to the exclusive jurisdiction of the courts located in Kuala Lumpur, Malaysia, to resolve any dispute arising out of these Terms or your use of our services.
12. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including but not limited to:
- Breach of these Terms
- Fraudulent, abusive, or illegal activity
- Request by law enforcement or government agency
- Discontinuation of our services
Upon termination, your right to use our services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. General Provisions
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Two Spreads regarding your use of our services.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
Force Majeure
We shall not be liable for any failure to perform our obligations where such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Two Spreads
Email: love@twospreads.com
Phone: +60 11-1300 2554
Address: Alix Residences, Jalan Dutamas Dahlia, Kuala Lumpur, Malaysia
We typically respond to inquiries within 1-2 business days.
By using Two Spreads' website and services, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them. Please review our Privacy Policy to understand how we collect and use your information.
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